From 2014, Internet-based household decoration businesses mushroomed. Oupai grasped this golden opportunity by setting up its household decoration team in 2015. The combination of its F2C model, brand influence, a sound information technology system, a strong supply chain and a professional service team has permitted Oupai to reach strategic partnerships with scores of Chinese household brands, including ikongjian, jzez100.com, gold mantis home, hujia decoration, valiant, and o-home, and received positive feedback from them.
With more than 2,000 physical shops nationwide, we have organized a specialized decoration team with strong service capabilities and consisting of professionals for sales, order processing, logistics, and installation, to meet the field needs of customers. Being customer-oriented all the time, we have been making information technology-based innovations, by using the Internet thinking and tools, to ensure service efficiency. The ERP system including an order module developed by Oupai provides fast response within seconds, helps with fast delivery of products to consumers, and assists customers in searching the statuses of their orders and shipments.
In 2018 when we accumulated a reputation, we began deploying a new strategy by seeking household decoration agents for different regions in China, with an effort to grow and develop together with partners.